Privacy policy

Privacy Policy

Been That Witch Ltd ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with our website, services, and products.

1. Information We Collect:

We may collect the following types of personal information:

  • Contact information (e.g., name, email address, phone number)
  • Shipping and billing addresses
  • Payment information (e.g., credit card details)
  • Purchase history and transaction details
  • Demographic information (e.g., age, gender)
  • Communication preferences
  • Technical information (e.g., IP address, browser type, device information)
  • Cookies and tracking technologies (please refer to our Cookie Policy for details)

2. How We Use Your Information:

We use your personal information for the following purposes:

  • Processing and fulfilling your orders
  • Providing customer support and responding to inquiries
  • Sending order updates, shipping notifications, and promotional materials (with your consent)
  • Personalizing your shopping experience
  • Analyzing website usage and improving our services
  • Ensuring the security and integrity of our website
  • Complying with legal obligations

3. Disclosure of Your Information:

We may share your personal information with:

  • Service providers who assist in order processing, payment processing, shipping, and marketing
  • Legal authorities, if required by law or to protect our rights and safety
  • Business partners and affiliates for marketing and joint promotions (with your consent)

4. Your Rights:

You have the following rights regarding your personal information:

  • Access: Request access to your personal data and obtain a copy.
  • Rectification: Correct inaccuracies in your data.
  • Deletion: Request the deletion of your data under certain circumstances.
  • Restriction: Restrict the processing of your data under certain circumstances.
  • Objection: Object to the processing of your data for direct marketing or legitimate interests.
  • Data Portability: Receive your data in a structured, commonly used, and machine-readable format (if applicable).

5. Data Security:

We implement appropriate technical and organizational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

6. Cookies and Tracking:

We use cookies and similar technologies to collect information about your browsing activities on our website. Please refer to our Cookie Policy for details.

7. Children's Privacy:

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to this Privacy Policy:

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the updated policy on our website.

9. Contact Us:

If you have questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at hello@beenthatwitch.com

By using our website and services, you consent to the practices described in this Privacy Policy.

Please read this policy carefully and check for updates periodically.